If you are unable to update the app, please follow the steps below.
* Note: Depending on the App Store version, the wording may differ from what is described below. Please contact App Store customer service for additional information.
- Launch the App Store, then tap the Apple Account icon in the upper right
- Scroll down until you see either "Pending Updates" or "Upcoming Automatic Updates" and check to see if an "Update" button is displayed next to this app
- If an Update button is displayed, tap the button and update the app
- If the Update button is not displayed, refresh the information on the Apple Account screen by swiping the screen downward
If the above does not resolve your issue, please report it using the form below.
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